Digital Asset Management (DAM) System – Privacy Policy
Effective Date: 10/11/2023
Introduction
This Privacy Statement describes how Columbus McKinnon Corporation ("we," "us," "our") collects, uses, and safeguards personal information and data when you use our Digital Asset Management (DAM) system ("DAM system"). We are committed to protecting your privacy and ensuring the confidentiality of your information. By accessing and using our DAM system, you consent to the practices outlined in this Privacy Statement.
Information We Collect
2.1 Personal Information
When you create a user account or use certain features of the DAM system, we may collect personal information that can identify you as an individual. This information may include but is not limited to:
- Your name
- Your contact information, such as email address and phone number
- Your organization or company details
- Any other information you voluntarily provide to us
2.2 Usage and Technical Data
We may collect usage and technical data automatically when you access and use the DAM system. This data may include:
- Device information (e.g., IP address, device type, operating system)
- Usage statistics (e.g., pages visited, features used, interactions)
- Log data (e.g., access times, error logs)
- Cookies and similar technologies (please refer to our Cookie Policy for more information)
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the DAM system's functionality and features
- To improve the DAM system's performance, content, and user experience
- To respond to your inquiries, requests, or customer support needs
- To send you administrative information, updates, and communications related to the DAM system
- To analyze user behavior and trends to enhance our services
- To comply with legal obligations and enforce our terms and conditions
Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with certain third parties under the following circumstances:
With your consent: We may share your information with third parties if you provide us with explicit consent to do so.
Service providers: We may engage trusted third-party service providers to help us operate the DAM system and perform related services. These providers are bound by contractual obligations to protect your data.
Legal requirements: We may share your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you of any changes to our Privacy Statement.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your data. To exercise these rights, or if you have any questions or concerns about our privacy practices, please contact kimberly.wasikowski@cmco.com.
Changes to this Privacy Statement
We reserve the right to update or modify this Privacy Statement at any time. The "Effective Date" at the beginning of this statement indicates the latest revision date. Changes to this Privacy Statement will be posted on the DAM system's website, and your continued use of the DAM system after such modifications constitutes your acceptance of the updated Privacy Statement.
Contact Information
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at kimberly.wasikowski@cmco.com.