Intelli-Connect™ Mobile Privacy Policy


Intelli-Connect™ Mobile

Mobile Application Privacy Policy
Last modified: March 21, 2022


Columbus McKinnon Corporation ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

  • The types of information we may collect or that you may provide when you download and install, or use, the Intelli-Connect™ Mobile application or the Intelli-Connect Mobile+ application (the "App").
  • Our practices for collecting, processing, using, maintaining, protecting, and (where applicable) disclosing that information.


This policy applies only to information we collect in connection with the App.

This policy DOES NOT apply to information that:

  • We collect offline or on any other Company apps or websites, including websites you may access through the App.
  • You provide directly to the Company.


Our website and apps, and these other third parties have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding the information collected by us and how we will treat it. If you do not agree with our policies and practices, do not download, or use the App. By downloading, installing, or using the App, you agree to this privacy policy. This policy may be updated from time to time (see Changes to Our Privacy Policy). Your continued use of the App after each policy revision means you agree to those changes, terms and conditions.

Children Under the Age of 18

The App is not directed to or intended for individuals under 18 years of age.

How We Collect Information

We collect information from and about users of our App automatically when you use the App.

Information Collection

When you download, install, access and use the App, it may use technology to automatically collect:

  • certain details of your access to and use of the App, including, but not limited to, communication data and the resources that you access and use on or through the App.
  • information and technical data received from, communicated to, or related to any or all variable frequency drives or other peripherals that are interfaced with the App (e.g., Magnetek IMPULSE®•G+ Series 4, IMPULSE®•VG+ Series 4, or IMPULSE®•G+ Mini). The product information and technical data may include, but is not limited to, variable frequency drive ratings and parameter settings, including application and performance data from operation of the variable frequency drives or peripherals.


If you do not want us to collect this information, do not download the App or remove it from your device.

We will not be collecting any information by which you may be personally identified, contacted, or located, such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • Your device manufacturer.
  • Your device service provider.
  • Your wireless network provider.


These third parties may use tracking technologies to collect information about you when you use the App.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use The Information

We use the information that we collect to:

  • Provide you with the App and its contents, and any other information, products or services that you request from us.
  • Fulfill any other purpose for which the information is collected.
  • Improve current products and services.
  • Develop new products and services.


The application usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our App according to your individual interests.

How we Store, Protect, and Maintain The Information

The Company has implemented commercially reasonable organizational, physical, and technological security measures (including, without limitation, encryption) related to the respective processing purpose in an effort to protect the information, and employs commercially reasonable safeguards to prevent unauthorized access, disclosure, or loss of the information.

We strive to comply with the concept of data minimization by only collecting as much information as needed for the intended and approved purpose. Only information which is relevant to such purpose and which has been provided to the Company voluntarily and in an informed manner by you as the data subject will be processed by us for as long as needed for the purpose.

The Company will maintain the information for as long as it is required for the intended and approved purpose. Some information may be subject to statutory data retention obligations, which we adhere to. Once the information is no longer needed to serve the purpose of its collection and no other retention policy applies, the Company has implemented revolving routines to delete the information.

Disclosure of Information to Third Parties

We may disclose aggregated information about our users (which information does not identify any individual or device), without restriction. In addition and without limiting the generality of the foregoing, we may disclose information that we collect:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to provide services.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our App users is among the assets transferred.
  • To fulfill the purpose for which you provide the information.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

Data Security

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect the information, we cannot guarantee the security of the information transmitted through our App.

Privacy Policies of Other Websites

The App and the Company website may contain links to other websites. This privacy policy applies only to our App, and not to websites owned by third parties. The Company does not have any influence on the contents of these third party websites or the way these third parties treat personal information collected on their own websites. So if you click on a link to another website, you should read their privacy policy.

Accordingly, the Company disclaims any responsibility and liability for actions of any third parties or the observance of data protection regulations by third parties having websites linked to from our App or Company website. In the event of any shortcomings or breaches or data protection regulations by one of the third party websites linked to on our App or Company website, please immediately contact us at the email address below to allow the Company to take the appropriate actions to stop this misbehavior.

Changes to Our Privacy Policy

This policy is subject to periodic revisions and we may update this policy from time to time if necessary.

The date this policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.