Compass Customer Portal.

Columbus McKinnon Launches New Customer Portal for Distributors

presso | 05 mar 2023


CMCO Customer Portal Logo 3c.jpg

As part of our continued efforts to make it easier to do business with us, we are excited to announce that we’ve launched a new Customer Portal designed to put all the information our distributors need to choose, quote, order, and service Columbus McKinnon products at their fingertips – all in one place. We’ve combined the functionality of our Compass™ configurator with the tools and information found in our brand-focused customer portals and created a single place to find parts and products, manage orders, configure products, access detailed product documentation, file warranty claims, and more.

The new portal provides the following benefits to our customers:

  • Quick and easy access to up-to-date information on all orders, including lead times and expected ship dates
  • Ability to select, quote, and order a wide variety of products in our Compass configurator, complete with technical documentation and drawings
  • Easy access to information and documentation for products from numerous Columbus McKinnon brands in one place, including manuals, brochures, catalogs, parts lists, price books, and more
  • Ability to easily manage warranty claims and orders for all brands
  • Access our latest news and updates, including technical bulletins, product announcements, and other important business communications, as well as relevant blogs and safety information

 

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